This Shipping & Delivery Policy outlines the logistics, shipment methods, and delivery processes applied by Imdajun, headquartered in Seoul, South Korea, for international wholesale orders placed through its e-commerce website.
Imdajun conducts global shipments in cooperation with internationally recognized express logistics providers to ensure reliability, traceability, and timely delivery.
All international shipments are carried out through DHL Express and UPS, based on destination, shipment requirements, and operational suitability.
These partners provide:
International express delivery services
End-to-end shipment tracking
Customs clearance support where applicable
Imdajun ships wholesale fresh fruit and vegetable products to international destinations, subject to:
Import regulations of the destination country
Customs, sanitary, and phytosanitary requirements
Product-specific export eligibility
Certain destinations may require additional documentation or approvals prior to shipment.
Orders are prepared for shipment only after payment confirmation.
Dispatch timelines may vary depending on product availability, destination, and regulatory requirements.
Estimated delivery times provided are indicative and not guaranteed.
Products are packaged in accordance with international export standards suitable for fresh produce, ensuring protection, hygiene, and transport integrity during transit.
Customs clearance procedures are handled in cooperation with the selected logistics provider.
Import duties, taxes, and customs charges imposed by the destination country are the sole responsibility of the buyer.
Risk of loss or damage transfers to the buyer upon handover of the shipment to the logistics carrier, unless otherwise agreed in writing.
Imdajun is not liable for delays caused by:
Customs inspections or regulatory authorities
Force majeure events
Actions or omissions of logistics providers
Shipment tracking information is provided once the order has been dispatched. Buyers are responsible for monitoring delivery status and coordinating with local authorities if required.
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